Employee Self-Service (ESS)
The front door for everyone who does not work in HR — on a phone, in their language.
Capabilities
What it does
- Personal and bank detail updates with approval routing
- Payslips, tax documents, and letters on demand
- Leave booking, balances, and team calendar
- Directory, org chart, and contact lookup
- Manager delegation while on leave
- Offline-tolerant mobile for deskless workers
AI LAYER
A question-answering front end scoped to the employee's own entitlements and policies, so the answer reflects their country and contract rather than the global handbook.
